Our technical infrastructure
Data Save in Europe
The iConneqt servers with its users’ data are only located in Europe.
This means that the privacy of those data falls under the jurisdiction of Europe and her member states.
iConneqt is run on our own servers. We use several advanced and highly secure European data centres. For data protection with regard to privacy, the customer data are not stored in the USA or within data centre under the jurisdiction of the American government – for obvious reasons.
These centres are highly secure, protected from people as well as external digital threats. The centres are directly connected to the Internet using super fibre-optic connections. They are equipped with powerful climate control systems, private generators designed to deal with power failures and 24/7 maintenance and monitoring.
In the Netherlands we use the database services of TransIP in addition to KPN. The hardware is housed in the TransIP network in the DCG data centre in Amsterdam. Since its establishment, DCG Amsterdam’s uptime has been 100%! DCG Amsterdam is accessible via the fibre-optic infrastructures of Eurofiber, Tele2 and KPN. The physical network at the DCG data centre has been doubled up.
Dual fibre paths, core switches and routers. Every week, thermal photos of the entire data centre are taken to make sure everything is in order. All the equipment present is tested annually and the generators are started monthly. Every 3 months, a full black building test is run. There are VESDA smoke detectors on both the data centre floor and the technical areas, and an AJAX fire extinguishing system has been installed throughout the data centre. DCG is guarded 24/7 by personnel present. In addition, there is a burglar alarm system with dozens of cameras and motion detectors.
The daily back-ups are stored on one of the 35 Dada Group data centres which, managing more than 3,500 servers in 35 locations, is one of Europe’s leading data management organisations.
Data safety is crucial to us. Our data centre has 24/7 on-site security, with amongst others biometric identification, a HD CCTV network and fire protection systems. In addition, the data of the iConneqt users are also protected by way of hardware and software, and are monitored 24/7. Furthermore, there are significant, far-reaching special user policies in place. We will inform you personally, if required.>
We ensure that emails are actually delivered!
Important. Given the constant fight against Spammers on the web, the receiving servers have been equipped with advanced ‘protection systems’ at the gate. Systems that are continually adapted to the dynamic reality on the web.
This requires specific knowledge and unremitting attention. That is why, for email delivery, we work with a specialised technology partner. This guarantees us the best options for actually reaching the inbox. More>
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